Your online Bill Pay is getting a major update April 26th, 2021
The upgrade affects your online bill pay through Internet banking (premiercommunity.com) and your Premier Community Bank Mobile Bill Pay app (orange icon). Plus, the upgrade makes your online bill pay at premiercommunity.com even simpler with new features and faster payments.
Starting Monday, April 26th your Mobile Banking app (green icon) will allow you to handle all of your mobile banking (remote deposit, transfers and balance inquiries), including bill payments, from one app.
As part of the upgrade, the following bill pay information will be transferred to our new bill pay processor:
- Consumer information
- Active bank accounts
- Active payees
- Future-dated payments
- Recurring payment models
Bill Pay service will be unavailable starting 2:00pm April 22nd through 11:00am April 26th. You will not be able to access any bill pay functionality during this time including scheduling new payments. If you need to schedule a payment after bill pay access is removed, you will need to pay your bill by using other means (e.g. paying directly via the biller’s website) until bill pay access is restored on April 26th.
Any changes that need to be made to bill pay, including downloading the existing bill payment transaction history, should be completed by 1:59 pm on April 22nd.
While many of your payees and recurring payments should transfer automatically, we recommend the following:
- VERIFY that your payee information is correct, including name, address and account number.
- VERIFY that bill payments are being funded by the correct account if you have multiple checking accounts.
- RE-ENTER your person-to-person payments that did not convert.