We are aware of scam calls targeting our business customers, with individuals posing as Premier Community Bank’s Fraud Department regarding wire transfer issues. These calls are not from us.
Protecting our customers is important to us — thank you for staying alert.
If you need to report a lost or stolen debit card, or if you notice unauthorized debit card transactions, please use the contact information below:
If you believe you have been a victim of fraud or notice suspicious activity not related to your debit card, please take immediate action using one of the methods below:
For the quickest response, please call our main office at 715-754-2535 during normal banking hours: 8:00 AM – 5:00 PM Central Time (CT), Monday through Friday, to speak directly with our Fraud Specialist.
You may also report fraud by filling out our Contact Us form and selecting "Fraud" as the department.
Please note: This method does not provide an immediate response. You can expect a reply within 1-2 business days.
At Premier Community Bank, we take the security of our customers' financial assets seriously. Our robust fraud prevention services are designed to safeguard against unauthorized transactions and protect against identity theft. With state-of-the-art encryption technology and real-time monitoring systems, we proactively detect and prevent fraudulent activities, providing our customers with peace of mind. From account alerts to multi-factor authentication, we offer a layered approach to security that ensures the highest level of protection for every transaction. Rest assured that at Premier Community Bank, your financial security is our top priority.
Meet Payton, our dedicated fraud prevention specialist at Premier Community Bank. With years of experience in financial security and a sharp eye for detecting suspicious activities, Payton is committed to keeping our customers' accounts safe from fraudulent threats. Payton's expertise in analyzing transaction patterns and implementing cutting-edge fraud detection measures has been instrumental in ensuring the integrity of our banking services. Always staying ahead of emerging fraud trends, Payton works tirelessly to enhance our security protocols and provide our customers with a trusted and secure banking experience. At Premier Community Bank, Payton is your go-to expert for all matters related to fraud prevention.
Learn about our Liberty ID benefit here
Identity theft occurs when someone steals your personal or financial information to commit fraud or other crimes. They may gain unauthorized access to your Social Security number, credit or debit cards, passport, checks, driver’s license, or other sensitive information.
From fake calls from the Internal Revenue Service to fraudulent tech support calls about your computer, scams are on the rise. According to the Federal Trade Commission, consumers lost more than $10 billion to fraud in 2023 and $12.5 billion in 2024.
One of the best things you can do to ensure financial security is to dodge the many scams out there. But how do you do that? Here are some ways to avoid scams.
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