Protecting Your Privacy
Recognition of a Customer's Expectation of Privacy
At the Bank, we believe that confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality services, we recognize that one of our most important assets is our customer's trust. Thus, the safekeeping of customer information is a priority for the Bank.
Customer Benefits of Institution's Information Management Practices
We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes - and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds, to comply with certain laws and regulations, to help us design or improve our products and services, and to understand your financial needs in order to provide you with quality products and superior services.
Maintenance of Accurate Information
The Bank has established procedures to ensure that your financial information is accurate, current and complete, in keeping with reasonable commercial standards. We also pledge to respond to requests to correct inaccurate information in a timely manner.
Limitations on Employee Access to Information
At the Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles. Because of the importance of these issues, all Bank employees are responsible for maintaining the confidentiality of customer information and employees who violate Privacy Principles will be subject to disciplinary measures.
Protection of Information via Established Security Procedures
We safeguard information according to established security and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.
Restrictions on the Disclosure of Account Information
It is our policy not to reveal nonpublic personal information about our customers to anyone except as disclosed in this policy or as permitted by law. We may disclose nonpublic personal information about our customers with our affiliates (a company we own or control). Examples of this type of information may include name, address, account balances, types of accounts and information about your transactions and experiences. Federal law allows us to disclose the information listed above with our affiliates.
Maintaining Customer Privacy in Business Relationship With Third Parties
When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.
Providing Privacy Information to Customers and Responding to Inquiries
At the Bank, we value our customer relationship. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how the Bank protects your confidential information, please call any of our offices.